On the week commencing 14th February 2011, we are pleased to announce that we will be replacing the internal technology that authenticates our customers and their users to access RSC Publishing content to a more advanced system.
During this time you should not be affected by this upgrade however, if you do experience any technical issues, please contact us and we will happily help:
EMAIL technicalsupport@rsc.org
This update includes further performance improvements and improved functionality for the RSC Publishing Platform:
Article Landing Page
Journal Landing Page / Home Page
Mobile Site
Librarians Portal
Bug Fixes
To keep up to date with the RSC Publishing Innovation blog, sign up to the RSS feed.
This update includes further performance improvements and improved functionality for the RSC Publishing Platform:
Book landing page
Book chapters now show whether you have access to each chapter.
Book chapter landing page
Find an Issue
The ‘Find an Issue’ service now copes better with invalid combinations of Journal Names, Issue Numbers or Years and attempts to display suggestions to help you find the content you are searching for.
Journal Landing Page
The issue navigation section for journal issues was simplified and tided up.
Citation Download for BibTeX
Download citation in BibTeX format now correctly delivers a BibTeX file, where previously a generic .RIS format was downloaded.
Personal User Profiles
Improvements to Simple Search
Entering a journal name on its own in the simple search box on each page will now direct you to the journals homepage, rather than search all content for that search text. Try now for Organic & Biomolecular Chemistry (http://pubs.rsc.org/en/Results?SearchText=obc)
Mobile Browser and Non-Javascript pages
New pages are now available for viewing the platform on mobile browsers, such as iPhone. Mobile views are available for article landing pages and login pages at the moment, allowing you to follow links directly to a page designed for the mobile view. The following pages have been implemented:
You can view full-text of any free content available to you via your personal user account on a mobile device, and also have full access if you are within your institution’s registered IP range. Register for a personal user account.
Implemented OpenURL for Non-RSC Content
Links to ‘Non-RSC Content’ are links to articles outside of the RSC Publishing Platform. These links come from RSC abstract and indexing databases and help direct you to other content of interest. Subscribers to the RSC abstracts and indexing databases can view additional details of the records. You can now link to the source records via OpenURL if this has been implemented by your institution. Try this example to see whether OpenURL has been set up for your institution. To set up OpenURL linking your librarian should register the following in our Librarians Portal: base URL of your OpenURL server, Open URL image file.
Bug fixes:
Our next upgrade of the RSC Publishing Platform is scheduled for Tuesday 12th October from 08:00 – 09:00 UTC (convert this to your local time). During this period the platform will continue to be available, however, there may be some interruption to service.
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* * Please forward this email to your library and information colleagues * * * = = = = = = = = = = = = = = = = = = = = = = = = = = = = After successfully launching the new RSC Publishing Platform, we are continuing to develop the new platform with feedback received. We very much appreciate your valued comments during this time – please continue to use the ‘Feedback’ link on the top right of the RSC Publishing Platform and for any technical queries, please We have now added the eBook URLs document to www.rsc.org/urls as well as updated the Journals URLs list. = = = = = = = = = = = = = = = = = = = = = = = = = = = =
*Dates subject to change = = = = = = = = = = = = = = = = = = = = = = = = = = = = To keep up-to-date with platform updates, register for a Librarians Portal account as well as access additional administration tools Send your email to myself and I will add you to the RSC Publishing Platform Update newsletter (this email) EMAIL peckl@rsc.org Subscribe to the RSC Publishing Innovation Blog RSS feed – appears in the Librarians Portal = = = = = = = = = = = = = = = = = = = = = = = = = = = = Here are some common FAQs during the initial stage of migration: • Who can we contact about any technical questions? EMAIL technicalsupport@rsc.org • Where can I find migration information? GO TO www.rsc.org/migration • Where can I find Journals and eBooks URLs to update my system? GO TO www.rsc.org/urls • The page says ‘Loading failed’ or ‘Page load error’ We are working hard on the current speed of the new RSC Publishing platform. We are receiving more traffic on our new platform than the old website and we have identified some key areas where we can make improvements. These will be implemented this week and so you should see a significant difference. If you do experience this issue in the meantime, please click ‘Back’ on your browser and repeat the action. This can help solve the issue. • How do I access my usage statistics? Continue to use your registered MPS username and Password We will continue to use MPS for usage statistics, but at the end of the year we will change ‘how’ you will access these. Please ensure you have your email address set up on MPS and not a retired colleague or someone no longer with your institution/organisation as their email will receive the notification and not yours. • How can I set up a usage statistics account? If you do not have a MPS usage statistic account set up – please request one from the Ejournals Team • I am trying to login to the new RSC Librarians Portal with my MPS usage statistics username and password but it is not working? The RSC Librarians Portal and MPS are two different systems and so your MPS usage statistics username and password will not work on the Librarians Portal. We are asking all our customers to create at least one Librarians Portal account per institution for additional administration tools. This is a double registration process and you will receive three confirmation emails once the process is complete. To set up a Librarians Portal account and register as a Librarian • Where can I find a list of FAQs? Either from the Librarians Portal home page – www.rsc.org/librarians or directly • Userguide will be available in PDF form after launch = = = = = = = = = = = = = = = = = = = = = = = = = = = =
= = = = = = = = = = = = = = = = = = = = = = = = = = = = Migration www.rsc.org/migration If you would like further customer or technical support Thank you for your time. Kind regards
Louise Peck, Library Marketing Specialist
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Versions 4.3.4 and 4.3.5 of the RSC Publishing Platform were implemented today as patch releases. The following issues that were reported by users have been resolved or improved:
Version 4.3.3 of the Publishing Platform has been implemented as patch release to resolve the following issues reported by users.
RSC PUBLISHING PLATFORM LAUNCHED TODAY!
* * * Please forward this email to your colleagues * * *
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RSC Publishing platform enables searches across all RSC-hosted journal, database and book content published from 1841 to the present day, through one simple search.
In 2010, we launched the RSC Publishing beta site to help direct our development of the platform, before we released our final version today. We continually enhanced the beta version of our platform to improve usability and included three releases with many of your requested enhancements. Now we have launched the new RSC Publishing platform. After launch, we will continue to release updated versions dependent on functionality requested and development.
Our new platform, RSC Publishing, is more user experience driven. The existing Librarians Portal has been developed to offer more functionality and tools specifically for librarians and information specialists. We have chosen the end of July to launch RSC Publishing to allow minimal disruption to our international academic community
For more information on
Migration www.rsc.org/migration
Librarians Portal www.rsc.org/librarians
RSC Publishing Platform www.rsc.org/publishing
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RSC PUBLISHING PLATFORM TIMESCALES
July 27th 2010
* RSC Publishing platform launched
* All dynamic linking to content will be set to resolve to the new platform
* The RSC Publishing platform and the old website will run in parallel alongside each other to give our customers time to highlight any broken links for several months
* Where possible, website redirects will be put in place to reduce errors for customers
* Please check that the links you currently use for journals and books are correct in your knowledgebase. For the list of URLS
GO TO www.rsc.org/urls
* Set up an individual Librarians Portal account for each relevant librarian/information specialist at your institution/organisation
GO TO www.rsc.org/librarians
By the end of 2010**
* Set up at least one Librarians Portal account for institution/organisation
GO TO www.rsc.org/librarians
* Make sure all your IP addresses are registered on Librarians Portal
* When pointing to other pages on our website (journal homepages etc) please use the recommended shortcuts (e.g., rsc.org/chemcomm) rather than the full URL (e.g. rsc.org/Publishing/Journals/cc/index.asp)
GO TO www.rsc.org/urls
* Our COUNTER statistics customers will access statistics through the Librarians Portal once we shut off access to the old site
* We will remove access to content via the old website once there are minimal redirects measured. We anticipate this to be in several months
* Change any links not covered by Xlink on www.rsc.org/urls
* Please make sure you add this new link to your EZProxy – pubs.rsc.org
**Dates subject to change
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CUSTOMER SUPPORT
* Userguide will be available in PDF form after launch
* Migration guidelines GO TO www.rsc.org/migration
* We will give access to screen shots that can be used for presentations and internal end user training
* Presentation training will be taking place from August to October through webcasts or by the Sales team on visits
Technical Support – technicalsupport@rsc.org
Customer Support and Sales – sales@rsc.org
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COMMUNICATIONS
* We will provide text for you to send out to faculty and colleagues of the new platform
* Migration updates will be sent to RSC Publishing Platform Update email subscribers, to register send your name, institution and email address to peckl@rsc.org
* Listed in the news section of the Librarians Portal
* Included on listservs where relevant (e.g. LIS-E-RESOURCES, CHMINF-L, SERIALST and LIS-SCITECH)
* If you would like messaging adding to any other Librarian/Information Specialist listserv, please forward listserv name and email to peckl@rsc.org
* Reporting any new developments, known issues and downtime will be done via the news section on the Librarians Portal and messaging through RSC Publishing Platform Update, to register send your name, institution and email address to peckl@rsc.org
* Any planned downtime will be communicated within a two week notice period
* Standard Table of Contents email alerts for journals, databases and the eBook Collection will continue with no change
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For more information on
Migration www.rsc.org/migration
Librarians Portal www.rsc.org/librarians
RSC Publishing Platform www.rsc.org/publishing
If you would like further customer or technical support
EMAIL sales@rsc.org
EMAIL technicalsupport@rsc.org
Thank you for your time.
Kind regards
Louise
Louise Peck, Library Marketing Specialist
Royal Society of Chemistry, Thomas Graham House,
Science Park, Cambridge, CB4 0WF, UK
New release in preparation for migration on 27th July.
New functionality:
Home Page:
Journal Landing page:
Search Results:
Book and Chapter landing pages:
Librarian portal:
Article landing page:
User Profile:
Article collection landing page:
New pages:
Issues Resolved:
