The Royal Society of Chemistry will in-source its journal subscription management and fulfilment from 2013 volumes, with renewal notices being sent direct from the RSC in August 2012. In addition, all orders for e-books and archive products in 2013 will also be processed directly from the RSC’s Cambridge offices from January 1st 2013.
Any subscription, e-book or archive product purchaser will still experience the same quality of engagement with the new THINK system. This move brings the RSC even closer to its customers with all service functions now in one place. The RSC would like to take this opportunity to thank PCS for their high level of service and support over the last seven years, in what has proved a very effective relationship.
Until 31st December 2012, pre-2013 orders should continue to be sent to:
RSC Distribution Services
c/o Portland Customer Services
Commerce Way
Colchester
Essex
CO2 8HP
United Kingdom
Email sales@rscdistribution.org
Tel + 44 (0)1206 226050
Fax + 44 (0)1206 226055
Orders for 2013 journal renewals, from now on, should go to:
Orders Department
Royal Society of Chemistry
Thomas Graham House
Science Park
Milton Road
Cambridge, CB4 0WF
UK
E-mail: orders@rsc.org
Tel: +44 (0)1223 432398
Fax: +44 (0)1223 426017
