We recently reported that we had an issue with the download of CIF files from our ICSD integration to the Chemical Database Service. This has now been resolved thanks to the team hosting the ICSD service. If you observe any more issues with any of the services please report them to us at firstname.lastname@example.org. Despite our best efforts to test every piece of functionality under every browser configuration and operating system etc it is the feedback from the users that is most useful at pointing us to issues of relevance to you. Next up for us to resolve is the issues we are seeing with Ilab, though at present they are quite minor.
In the background at present we are in discussions regarding the new services that we hope to integrate in the near future. We will keep you updated.